At ACCU2, one of our highest priorities is protecting the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and your rights when using the ACCU2 mobile application and related services.
If you have questions or need more details, please contact us at [email protected].
Scope
This Privacy Policy applies to all use of the ACCU2 mobile app (iOS and Android) and its supporting backend services, including push notification and polling infrastructure. It does not apply to third-party websites, applications, or services not operated by ACCU2.
Consent
By installing, accessing, or using the ACCU2 app, you consent to this Privacy Policy and agree to its terms.
Information We Collect
1. Account & Identity Information
- Accumulate identity URLs, signer paths, and delegation chains you configure in the app.
- Public blockchain data associated with your Accumulate identity (transactions, signatures, balances).
⚠️ This information is publicly available on the blockchain and is not considered private.
2. Device & Notification Information
- Device push tokens (via Firebase Cloud Messaging) to send you signature request notifications.
- Device identifiers needed to register/unregister with our push notification service.
- Limited telemetry such as app version, OS version, and error logs.
3. Contact Information (Optional)
If you contact us directly, we may collect your name, email address, or other details you provide.
4. Automatically Collected Data
Standard log data such as IP address, device type, OS, timestamps, and app usage analytics. This data is used for service reliability and security, not for advertising.
How We Use Information
- Provide, operate, and maintain the ACCU2 app.
- Send push notifications about pending signature requests.
- Improve app stability, performance, and security.
- Respond to user support requests.
- Comply with legal obligations and prevent fraud or misuse.
We do not sell your personal information or use it for targeted advertising.
Data Storage & Security
- Push tokens and device registrations are stored in Google Firestore, encrypted at rest.
- Blockchain data is public and outside of our control.
- We use industry-standard measures (TLS, authentication, least privilege access) to protect private user data.
Sharing of Information
We do not share personal information with advertisers or unrelated third parties. We may share limited data:
- With cloud providers (Google Cloud, Firebase) strictly to operate core services.
- With legal authorities if required by law or valid legal request.
Cookies & Web Tracking
The ACCU2 mobile app does not use cookies. If you visit our marketing site, cookies may be used to optimize your web experience (see that site’s own policy).
Your Rights
Depending on your jurisdiction, you may have rights under GDPR, CCPA, or similar frameworks:
- Access & Portability: Request a copy of the personal data we hold.
- Correction & Deletion: Request correction or deletion of your personal data.
- Restriction & Objection: Request limits on how we process your data.
- Opt-Out: Disable push notifications at any time via device settings.
We will respond to valid requests within one month.
Children’s Privacy
The ACCU2 app is not intended for children under 13. We do not knowingly collect personal information from children. If you believe your child has provided personal data, contact us immediately and we will remove it.
Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app and on our website with a revised effective date.
Contact Us
For questions, concerns, or data rights requests, please email: [email protected].